Home Foundation Problems and Solutions

Licensed, Bonded and Insured Commercial & Residential Arizona Concrete Contractor - ROC# 300512 CR-9


Finding A Quality Home Foundation Inspection Company

The idea of possible foundation repairs can strike fear into the heart of a homeowner. But foundation repairs don’t always have to be scary if you hire the right repair company.

Whether you need an inspection prior to buying a home or you’ve discovered a potential problem in your foundation and want to get a second opinion, getting the best quality home foundation inspections is the first step to getting the job done right.

Too often, foundation heave, and settlement repairs are misdiagnosed, or are not reported in an effective manner. Hiring someone with skill and experience is important. By asking a few questions, you can make an informed decision and hire the best person for the job.

1. Is the inspector paid a commission?

Believe it or not, some companies pay the technician a commission based on what services he or she sells to the homeowner. This is a huge red flag. An inspector who makes commissions has an incentive to recommend unnecessary repairs, exaggerate the need for repairs, or withhold crucial information from the homeowner in order to “make a sale.”

2. Are inspectors trained via multiple sources?

Make sure your potential inspector holds training certification from industry sources like independent associations or organizations. Training done by a single company that also supplies Foundation solutions creates a bias, where the inspector is more likely to recommend that particular company’s products, even when another supply company offers better product solutions for the situation.

3. Are foundation inspection reports reviewed by an engineer?

A licensed engineer should be looking over any observations, reports, analysis, and recommendations before they are given to you. Without an engineer’s oversight, you can’t be confident that the recommended repairs are really necessary, will solve your foundation’s problems, and will be a safe solution for your home.

4. Is the analysis and repair plan devised at the time of the inspection?

Reputable licensed foundation engineers normally would not feel comfortable analyzing data and coming up with a repair plan on the spot. Rather than rushing through the plan for a solution, they want to go back to their office and take the time to come up with the best plan for your home.

5. Does the company ever recommend repairs that they don’t provide?

Inspection companies often sell a solution to homeowners. But if they are impartial, they should also include recommendations for services that they don’t provide or have technologies to handle.

6. Do the investigation procedures follow the typical industry standards?

Just showing up and visually inspecting the foundation isn’t enough, nor is just taking a few evaluations. There is a standard in the industry, and a reputable inspection company should follow those standards.

7. What kind of reputation does the inspection company have?

Do your due diligence—ask for recommendations, check out online review sites like Angie’s List or Google Reviews, and see what customers say about the reliability, honesty, and integrity of the company, in addition to the quality of work that they perform.

8. How well does the company communicate their findings?

If you find that the company’s representatives don’t answer your questions, are evasive, don’t get back to you in a timely manner, or don’t take the time to fully explain things and answer your questions, that is not a company you want to do business with. They should make sure to communicate the situation in layman’s terms, using visual aids if necessary, to explain your foundation’s issues and your options so that you fully understand everything.

By taking the time to ask the right questions and do your research, you can get quality home foundation inspections that you trust, to make sure that your home’s foundation is properly assessed and the right solution is presented to you.

Foundation Repair Videos

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Reviews

5 out of 5 Stars Customer Review

We are very pleased with James and his guys. We had three companies come out to look at our foundation problem. James explained exactly what was happening and how to fix it. He was the only person who wanted to actually stop the problem from getting worse and fix it properly. The others companies wanted to do a band aid. This was a case of, you get what you pay for. We wanted it done right and not have to revisit the problem in a couple years and waste money. The guys who did the job were awesome. Hard working and we’re done a day early. Polite and informative. Thanks for giving us confidence.

5 out of 5 Stars Customer Review

James saved me close to $8k, identified the root cause of the problem, and we were able to save a large tree.

One of my rental units had buckling of tiles. For the past few months, we’ve had professionals come out and even an insurance agent. Each foundation expert gave us a different advice and we were left confused. From injecting polyurethane around the house to injection slurry at the affected site. Each recommendation costed between $4-$8k. I met with James, very professional. He took a look at the property and within 5 minutes diagnosed the problem and it wasn’t even foundation related! When he told me if was humidity and vapors causing the buckling of the tiles, I kinda thought…this guy believes in voodoo magic. Well, we broke out one the tiles to look underneath and low and behold, the foundation was flat underneath and that the tiles really did pull up. So the fix? Pull out the tiles, re-grout, and set them back in place with grout that allows for expansion such as siliconized grout. Isn’t that crazy?? I also speculated that a large exterior tree may have been the culprit of the ground moving. We went outside looked around and he basically said the tree is fine and does not need to be removed. I gave James a great big hug for really helping us with this situation.
Thank you, thank you, thank you!
Lesson learned: For something as big as a foundation issue, make sure to get several opinions.

5 out of 5 Stars Customer ReviewJames was outstanding! He spent time educating me on the needed repairs and going over what it was going to take to fix my foundation problem. He is very professional and interested in actually helping his clients. He has videos to support his over 30 years of experience and knows how to do the job right. Thanks for your services!!

I highly recommend James and his crew for any concrete job!!! He and his workers are highly skilled, extremely thorough, knowledgeable and polite. I had a stem wall repair job that I’d been putting off for far too long. I sought other bids but James’ was more detailed (by far), priced competitively and provided by James himself—He gave me a complete rundown of the process and the products he would use as well as the time frame and the warranty he would provide. I accepted his bid on the spot and scheduled the work for the following week. The job was completed in the time frame discussed and the results were far beyond my expectations. The house, courtyard, landscaping, sidewalk, yard and street were left cleaner than they found it. They even polished my stained concrete courtyard which was in no way a part of the job!!!! They went above and beyond and I am so grateful for that. Call James if you want the best team for your job!!!

Mick


5 out of 5 Stars Customer ReviewJames came out to my home and was able to pretty quickly identify my problem. He did a full foundation inspection, inside and outside. He was able to identify and show me where these area are and explain each of them, why they matter and what else could stem from them. He was able to provide me with a step by step plan of what I need to do as well as giving me a referral. His solution was not to fix what was cosmetically wrong but rather identify the problem and fix the problem. Once that has been completed we can move forward with a much lower cost option (not using piers or pillars) that is just as effective. I feel empowered and very knowledgeable about our foundation problems. He didn’t try to sell me anything or offer me a buy now gimmick for a discount (As one well known company in the valley does. You feel so pressured to make a very big decision when this happens) . He let me know at the very end how his services could help and when the time to help would be (after we have identified the problem and fixed it). He was very friendly. Family own and ran company. He’s third generation and 35+ years. He not only has expertise in AZ foundation issues but is from Nebraska and has a very well rounded knowledge of Soil and foundation problems. Thank you so much James for getting us started and saving us a ridiculous amount of money!

Libby


5 out of 5 Stars Customer ReviewAlthough I cannot speak to the company Concrete Repairman’s actual work, we found James a walking encyclopedia of information concerning many home issues. Our experience was pleasant and professional.

Sylvia


5 out of 5 Stars Customer ReviewGreat company! We were worried we had a foundation problem so we called for an evaluation. They couldn’t find anything wrong but taught us a ton about signs to watch for and didn’t charge us a dime. If I ever DO have a foundation problem I know exactly who to call. Awesome!

Thia


5 out of 5 Stars Customer ReviewHad the foundation repair completed in March. Later, I noticed a small low line (depression) close to the foundation. Once I notified the company of this, they quickly responded, not only fixing the problem to perfection, but also did a little grading repair to an area that was outside their responsibility. Later it was brought to my attention that the grading problem may have existed before the foundation work was done. Their workmanship is far beyond expectation. I appreciate their quick response and willingness to do more than was asked.

Tomlin


5 out of 5 Stars Customer ReviewJames, Concrete Repairman LLC surely saved the day for us and our home. It became aware that a large crack had formed due to gutter rain being misdirected toward the home. James was amazing in his precise knowledge of how to fix the floor that had heaved several inches across the living room. It was a massive undertaking to us and James was very reassuring that with his leveling and stitching the floor would be better than new. Well, he is amazing. We were so impressed. The crew worked hard and diligently, there were No schedule changes, every day they were on time, the job was done with the utmost professionalism. Communication before and during project was beyond our expectations. I’ve read other reviews and they are so wrong. This is an amazing company with skilled workers who care about the customer.

Christine

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Spalling
Before Heave Crack Repair
After Heave Crack Stitching
Structural Crack Stitching Method
Before Oxidized Rebar Repair
Stem Wall Foundation Problems
After Oxidized Rebar Repaired, Waterproofed & Painted. A Must Have!
Repair and Waterproofing
See The Differance Above Photo vs Below Photo? Below Photo Foundation Repair is From a Well Established Foundation Repair Company in Phoenix.

Unacceptable Foundation Patchwork - Complete Failure.